Q: How can I order ? |
A: Firstly, please contact us through e-mail to get our fully illustrated catalogue. We will sent it to you for free with some information about our distributor in your area. |
Q: How can I pay ? |
A: Bank transfer, paypal available.(JPY only) |
Q: Do you deliver by air only ? |
A: We usually deliver your orders by EMS(Express Mail Service), or SAL and sea-mail. EMS delivery takes 4-7days, depending on your country. Other delivery methods are available on request. |
Q: Do you offer equipment repair service ? |
A: We provides repair service on request. The repair cost depends on the condition to be repaired. Please contact us for quote. |
Q: Do you have a name embroidery service ? |
A: We do in Katakana, Kanji or English. |
Q: Do you have an insurance on our orders ? |
A: In case of EMS delivery, 20,000JPY can be returned. |