|Q: How can I order ?|
A: Firstly, please contact us through e-mail to get our fully illustrated catalogue.|
We will sent it to you for free with some information about our distributor in your area.
|Q: How can I pay ?|
|A: Bank transfer, paypal available.(JPY only)|
|Q: Do you deliver by air only ?|
A: We usually deliver your orders by EMS(Express Mail Service), or SAL and sea-mail.|
EMS delivery takes 4-7days, depending on your country. Other delivery methods are available on request.
|Q: Do you offer equipment repair service ?|
A: We provides repair service on request. The repair cost depends on the condition to be repaired.|
Please contact us for quote.
|Q: Do you have a name embroidery service ?|
|A: We do in Katakana, Kanji or English.|
|Q: Do you have an insurance on our orders ?|
|A: In case of EMS delivery, 20,000JPY can be returned.|