pino alto

There is no minimum order.
For seeds we ship anytime of the year.
For plants we ship when dormant. The postage is by weight.
For overseas shipment the Phytosanitary regulations require us to ship bare-rooted anyway, for which the plants must be dormant.
We only send by registered airmail (worldwide with tracking number, no insurance) or by EMS. transit time about 10 - 30 days. It's out of our control.
Import duties, taxes or extra charges for customs is your responsibility.
If you want us to send by standard airmail we don't accept any complains when seeds and/or plants do not arrive.

We accept pre-order in spring/summer, the shipment is in autumn/winter.

Please check your own country's customs and regulations before ordering. You are responsible for knowing. Except rare cases, we normally ship the items with Phytosanitary Certificate, the cost is $40. It usually takes within a month to arrange. Depending on a species, it takes about 3 months - a year.

We accept mail order : polo-37(at)hotmail.co.jp
We will send you the invoice via PayPal including the PayPal fee and the shipping cost.
Because of its free mail, if no reply within a week, please contact us by fax : +81-79-439-4982.

We accept paypal payment only. We will only despatch after payment has cleared.

Some items are limited and not available right now. Please send us your wish list. We also accept bulk orders.

We can get and send you plants from other nurseries which don't export overseas.
In that case, we'll add $50 for handling charge.