FAQs

 

Q1) what does the Japan Fan Club Agency Membership Fee include?

A1) it includes the freight cost for the membership card and fan club magazines.  But in cases like special products that are especially over sized come, we will charge you separate charges to send them. (We will ask before sending them to you.)

 

Q2) can I receive your service anywhere in the world?

A2) Sorry, but as of now, we are limiting our service area to Asia and USA.

 

Q3) how long is the membership?

A3) it is one year from the starting of the fan club membership.

 

Q4) how long will it take until I enter a fan club?

Q4) once you pay us, we will pay for your entering fee for the fan club, and then it will take about 2 months for the membership card to be sent to us. As soon as we receive, it will be sent to you.

 

Q5) when will I receive the products sent from fan club?

A5) each product such as fan club magazines etc will be sent to you once we receive.

 

Q6) I cannot find the artist I am interested in.

A6) Contact us and we will see if we can meet your needs.

 

Q7) how will you send the products?

A7) all products sent to you will be sent by registered mail.

 

Q8) can I track the products you sent me?

A8) yes, if you want to track it, we will send you the tracking number for the parcel.

 

Q9) will the club magazines be written in English?

A9) no, we are transferring official club magazines, so it is Japanese.

 

Q10)What if the official fan club dissolves due to some reason such as the artist's dissolution?
A10) If such matter occurs, Japan Fan Club Agency's service for that particular fan club will end at the same time as the official fan club itself.